Privacy Policy

Detail

Who we are

Mold & Environmental of Central Florida
4206 Troon Pl, Fort Pierce, FL 34947
Phone: (754) 703-8317
Email: moldandenvironmental@gmail.com

What we collect

If you call or email us: your name, your contact details, the property address, and whatever you describe to us. You choose what to say.

If you use our online enquiry form: we collect your email address and message. You may also provide your name and phone number. Please include the city or ZIP code for the property in your message. When you send the form, it also records some technical details automatically: your time zone, your IP address, your browser and device type, how you reached our site (for example, from another website), and any advertising or browser codes that came with your visit. We use these details to follow up and to keep a record of where your enquiry came from.

If you load a page that holds the form: this part applies to every visitor who loads our home page or any other page that holds the form. It happens when the page loads, with no typing, even if you never send the form.

What the form tries to send on load: the form is provided by GoHighLevel (also known as LeadConnector). When it loads, it tries to send LeadConnector a record that the form was viewed and details of your visit. Those details include a random ID (called a fingerprint ID), a session ID, the source of your visit, the website that referred you, any search keyword, any campaign, any ad source, any parameters in the web address, the page, how long it took to load, your connection type, and fields for Facebook's click and browser codes (called fbc and fbp). The first time you click into a field, it also sends that field's ID and the time. The form also starts a security check from Cloudflare.

What the form stores in your browser on load: the random ID, kept for one year from your latest visit; a session ID; a history of your sessions and visits, with no end date; a record of your first visit (source, referrer, keyword, ad source, web address parameters and page); and, for that browser session only, a record of form events and your country. On our own website address, it also stores a count of your visits, with no end date, and, for that browser session, any campaign tags in the web address.

Cookie on load: Cloudflare sets a security cookie called __cf_bm on links.moldandenvironmental.com and leadconnectorhq.com. Each lasts about 30 minutes. You can clear stored items and cookies in your browser's settings.

Other services on load: the form also requests files from LeadConnector, Cloudflare, Google Cloud Storage and Bunny Fonts, and sometimes jsDelivr. Requesting a file reveals your IP address to the service that sends it.

If you browse the site: some pages on this site load Google Analytics and Google Tag Manager, which record general information such as which pages were viewed, roughly which region the visitor is in, and the device and browser type. This is not used to work out who you personally are. Not every page carries these tags.

Fonts: pages load fonts from Google Fonts. Requesting a font file reveals your IP address to Google, as it does on most websites.

We do not ask for, and you should not send us, payment card numbers, Social Security numbers or health records through this website.

How online enquiries are handled

Our online enquiry form uses GoHighLevel (also known as LeadConnector) to receive and store the details you submit in our business's customer contact system. We use those details to review your enquiry, respond to you and keep a record of the conversation. Submitting an enquiry is not permission for marketing emails or SMS messages.

How long we keep it

Enquiry and job details are kept for as long as we need them to answer you, carry out the work, and keep a record of what was quoted or performed.

What you can ask us to do

You can ask us to tell you what we hold about you, correct it, or delete it. Email or call us and we will deal with it. If something here is unclear, ask and we will explain it in plain terms.